Support Ticket Resolution Histogram
Problem
A help desk wants a histogram of how long tickets took to resolve, grouped into four time buckets (minutes):
- `under 30` : less than 30 minutes
- `30 to under 60` : at least 30 and less than 60 minutes
- `60 to under 90` : at least 60 and less than 90 minutes
- `90 or more` : 90 minutes or more
DataFrame `tickets` (from `tickets.csv`) has columns `ticket_id` and `minutes`, where `minutes` is how long the ticket took to resolve.
Return a DataFrame with one row per bucket and columns `bucket` and `tickets`, where `tickets` is the number of tickets in that bucket. **Every bucket must appear even if its count is 0.** Rows may be returned in any order.
Input data
Example rows — the live problem includes the full dataset.
| ticket_id | minutes |
|---|---|
| 1 | 20 |
| 2 | 25 |
| 3 | 28 |
| 4 | 45 |
| 5 | 120 |
Expected output
Your answer should return 4 rows with the columns bucket, tickets.
Starter code (Pandas (Python))
import pandas as pd
def bucket_tickets(tickets) -> pd.DataFrame:
# Your code here
return ticketsSolve this Pandas question free
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Solution & explanation
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